Delivery & Returns
Dance School Shopfronts - Delivery
Delivery Timeframe
All ‘uniform’ orders are manufactured to your specific requirements. We do not keep stock for individual clubs/dance schools, orders on average take 14 – 21 days.
All orders are sent by either Royal Mail or FedEx and we can track the whole journey.
After processing and leaving the warehouse, items usually take within 1-2 days to arrive at their destination but please allow longer for weekends and bank holidays.
During busy periods, different delivery timeframes will apply.
Christmas 24/25 Delivery Times
From 10th November to 20th January, delivery times may be extended. During this period, timeframes cannot be guaranteed, but your order will be shipped at the earliest opportunity.
Cut-off Date: Orders placed by 10th November will be dispatched no later than 18th December. (subject to stock availability) – just in time for Christmas! 🎅
Subsequent Orders: Orders placed after 10th November will still be processed and dispatched up until 22nd December.
Holiday Closure: We will be closed from 23rd December to 4th January. Orders placed during this time will be processed after we reopen.
Bulk Orders: Please allow a 6 weeks lead time for bulk orders during this busy period.
Shipping Rates
Tracked delivery – £4.95
Additional Delivery T&C’s
- All deliveries are subject to stock availability. Every effort is made to ship orders in one complete shipment. We will ship the available goods first and ship the remaining Items as soon as they become available. In the event of a stock error and we are unable to dispatch immediately, your order will be dispatched as soon as the item is back in stock.
- Please note we cannot add additional delivery information to orders. Please leave suitable note on your door for delivery service. If you are not available on delivery, there will be a card left.
- Once an item/s have been despatched and proof of shipping is available we will only class an item as missing/undelivered after 10 working days. We are then able to process a replacement order or refund.
- You must notify us within 14 days after despatch notification if a parcel has not been delivered. Claims after that point may not be possible.
- If an incorrect delivery address has been supplied and the parcel fails to be delivered, we are only able to offer a redelivery upon payment of a £4.95 shipping charge.
CANCELLATIONS
Once a branded order has been entered into our system and processing has begun, no changes or cancellations can be made. Please note, we maintain a strict no-cancellation policy on all branded items.
Dance School Shopfronts - Returns
Printed uniform products are non-returnable. This includes items that include the dance school logo and any personalised items. Please ensure you have checked the Printed Uniform Size Guide or individual sizing charts on the product pages before placing your order.
What items are non-refundable / non-returnable?
- Dance School Printed Uniform. (example: Hoodies, T-Shirts, Leggings, Bags etc that are printed with a school logo or name)
- Underwear, Tights & Socks
- Promotional & Free items
- Ballet/Pointe shoes that have had ribbons attached or have been modified in any way.
- Tap Shoes that have been modified in any way.
Faulty items will be repaired/replaced at All Boogie’s discretion, we will consider any other faults up to a maximum of 3 months.
We have taken great care in presenting the products on our website as accurately as possible. However, the images you see will depend on your monitor’s display and colour capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise.
In certain instances, if an ordered item is out of stock with no expected restock date, a suitable alternative may be provided as a replacement.
What items are returnable?
Non-branded wear (with no dance school logo or personalisation)
We do not offer exchanges. All returned items will be refunded once they arrive at our warehouse. Need it in a different size or colour? Simply place a new order.
You have 14 days from the date of delivery to return an item for a refund, which will be processed to your original payment method. Refunds are typically issued within 14 days of receiving the returned item, minus a £3 delivery fee.
Conditions for return:
- Item must be in new condition, with tags attached.
- Unwashed and unworn.
- Returned in the original packaging, with all tags intact.
RETURN your parcel Via Royal Mail - £3.00
Options include drop off at your local Post Office, drop in a red post box, or arrange for the item to be collected from home as long as the parcel criteria below are met.
Parcel criteria
Box/Bag– Please ensure your item is less than 20kg and smaller than 61cm (L) x 46cm (W) x 46cm (D)
Step 1: Visit Royal Mail and input your returns details, from here you will then be able to select how to return the parcel to us. The RMA is your order number with RMA at the front. Example RMA31234
Step 2: Once your return is received, we will then process your refund less £3 for the cost of returns postage, within 7 working days.